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Good to Know

Good To Know Facts and Contacts for Common Community Concerns

Public Works often receives calls from citizens looking for more information about common issues and concerns impacting their neighborhoods.  For your convenience, we’ve compiled a list of the most frequently asked concerns and the agency who can offer more assistance/guidance to address the issue.  Simply click on the agency link and you will be directed to their website for additional information.  You can also click on the concerns in blue to be directed to a specific web posting about that topic. 
 

Animal Restrictions

Concern​

Who to Call​

Phone​

Chickens & Other Fowl

Neighborhood Services

703-792-7018

Dogs (too many in home)

Neighborhood Services

703-792-7018

Farm animals in neighborhood

Neighborhood Services

703-792-7018

 

Construction  

​Concern

​Who to Call

​Phone

Building Development

Development Services

703-792-6930

Land Development

Development Services

703-792-6930

Land Disturbance (2500 sq ft)

Neighborhood Services

703-792-7018

Noise (request for exemption to noise ordinance)

Public Works

703-792-6820

Noise (request for exemption to noise ordinance related to transportation project)

Department of Transportation​​

703-792-6825

Drainage  

Concern

​Who to Call

​Phone

Clogged storm drain on street

Virginia Department of Transportation

703-383-8368

Clogged storm drain easement on property

Environmental Management

703-792-7070

Illegal dumping down storm drain on street

Environmental Management

703-792-7070

Maintenance of Storm Water Retention Ponds

Environmental Management

703-792-7070

Flooding  

​Concern

​Who to Call

​Phone

Serious threat or emergency

Public Safety

911

Flooding in the streets

Virginia Department of Transportation

703-383-8368

Flooding in the back yard

Environmental Management

703-792-7070

History  

Concern

​Who to Call

​Phone

Ancestry in Prince William County

Prince William County Libraries (RELIC)

703-792-4540

Cemeteries (information, report maintenance needs for older cemeteries)

Historic Commission (Planning Office)

703-792-7615

Is this a Historic House or Building?

Historic Commission (Planning Office)

703-792-6830

Photography at Historic Sites

Public Works, Historic Preservation

703-792-4754

Rent a historic site for an event (wedding, family reunions, etc.)

Public Works, Historic Preservation

703-792-4754

Roadside Historic Markers

Historic Commission (Planning Office)

703-792-6830

Volunteer Opportunities

Public Works, Historic Preservation

703-792-4754

Litter 

​Concern

​Who to Call

​Phone

Heavily Littered Spot or Area

Keep Prince William Beautiful

571-285-3772

Litter along streams or roads

Neighborhood Services

703-792-7018

Volunteer for Clean Ups or Adopt A Spot

Keep Prince William Beautiful

571-285-3772

Neighborhoods  

​Concern

​Who to Call

​Phone

Dilapidated buildings and homes

Neighborhood Services

703-792-7018

Hoarding

Neighborhood Services

703-792-7018

Junk in the yard​​

Neighborhood Services

703-792-7018

Neighbor encroaching yard

Neighborhood Services

703-792-7018

Overcrowding

Neighborhood Services

703-792-7018

Structures falling down

Neighborhood Services

703-792-7018

Tall Grass and Weeds

Neighborhood Services

703-792-7018

Tenant Landlord Property Maintenance Issues

Neighborhood Services

703-792-7018

Other Landlord Tenant Issues

Virginia Office of Consumer Affairs

804-786-2042

Pests 

​Concern

​Who to Call

​Phone

Infestation of forest pests

Mosquito and Forest Pests

703-792-6279

Mosquitoes

Mosquito and Forest Pests

703-792-6279

Rats

Environmental Health

703-792-6310

Spraying for mosquitoes

Mosquito and Forest Pests

703-792-6279

Stagnant pools/Standing water

Mosquito and Forest Pests

703-792-6279

What is biting me during the day?

Mosquito and Forest Pests

703-792-6279

Pollution  

Concern

​Who to Call

​Phone

Construction site run off

Environmental Management

703-792-7070

Streams and Waterways

Environmental Management

703-792-7070

Recycling  

​Concern

​Who to Call

​Phone

Electronics (recycling and disposal)

Solid Waste Management

703-792-4670

Paper shredding

Solid Waste Management

703-792-4670

Plastics (what can be recycled?)

Solid Waste Management

703-792-4670

What items can be recycled?

Solid Waste Management

703-792-4670

Where can I take old TV and other older electronics?

Solid Waste Management

703-792-4670

Streets  

Concern

​Who to Call

​Phone

Bike trail maintenance

Virginia Department of Transportation

703-383-8368

Dead animal in road

Virginia Department of Transportation

703-383-8368

Illegal advertising roadside signs

Neighborhood Services

703-792-7018

Streetlights (request for light or report outage)

Department of Transportation

703-792-6825

Street name signs (report missing or damaged)

Construction and Operations

703-792-5765

Street parking

Police

703-792-6500

Trees in right of way

Virginia Department of Transportation

703-383-8368

Trees  

​Concern

​Who to Call

​Phone

Trees on County Property (fallen, dying, dead)

Environmental Management

703-792-7070

Trash Disposal 

​Concern

​Who to Call

​Phone

How do I dispose of ammunition?

Police

703-792-5050

Are there people to help me unload large items?

Solid Waste Management

703-792-4670

Disposal costs

Solid Waste Management

703-792-4670

Household Hazardous Waste (what is it?)

Solid Waste Management

703-792-4670

Household Hazardous Waste (how do I get rid of it?)

Solid Waste Management

703-792-4670

Hours and location​​

Solid Waste Management

703-792-4670

How do I get rid of unused or expired medicines?

Solid Waste Management

703-792-4670

Where can I take used car oil, old paint and stain, fertilizers and pesticides?

Solid Waste Management

703-792-4670

Utilities  

​Concern

​Who to Call

​Phone

Who do I call about concerns with cable television service?

Communications

703-792-6600

Who do I call about concerns with other utilities?

State Corporation Commission

1-800-552-7945